Support Assistance

Exabytes Support Terms and Conditions

Upon accepting Exabytes terms/ disclaimers as set out in the email, we will contact you within 1 business day from our receipt of your response to make an appointment with you for a remote session.

Exabytes Support Terms And Conditions

Remote support is only available during working hour: 9.00am – 5.00pm SGT (MON – FRI)

If you are a participant to Exabytes Reseller Program based on Exabytes’s record, you are responsible to provide support service to your end customers for the Services.

Exabytes will not provide any form of support service to your end customers for the Services.
“Exabytes Reseller Program” is a program where you can set your own price and sell the Services to your end customers. The “Services” are products or services made available by Exabytes on www.exabytes.sg.

Why Choose
Exabytes

Your complete All-in-one Business, Cloud, Digital and Ecommerce solutions provider

SEA's Trusted and Leading Brand

Known and recognised as Southeast Asia’s leading All-in-one Business, Cloud, Digital and Ecommerce solutions provider, powering over 160,000 customers globally.

More Than A Web Hosting Provider

We are your one-stop point for all that your business needs to build an online presence and grow your business to greater heights online.

The Latest is Here at Exabytes

We are equipped with the latest digital solutions at all times, that is best-suited for your business performance.

Proven 100% Client Satisfaction

We are backed by excellent client confidence and satisfaction, and the products and services we offer carry credibility.

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Free Extended Hosting

Example #1:

If your existing hosting with your current provider will expire in another 6-month time, we will extend your next renewal date of Exabytes hosting plan for 6 months free!

Your new hosting period with Exabytes: 12 months (new yearly hosting plan) + 6 months (free extension)

** We will extend your hosting for up to maximum of 12 months based on the balance of your remaining months with your existing provider.

Example #2:

If your existing hosting with other vendors will only expire in another 15 months time, we will extend your next renewal date of Exabytes hosting plan for another 12 months only as the maximum period we can extend is 12 months.

Your new hosting period with Exabytes: 12 months (new yearly hosting plan) + 12 months (free extension)